"Outsourced web hosting support - mioot.com provides quality outsourced technical Support to Hosting companies , your web hosting customers get 24 hour support from our Redhat , Microsoft certified engineers."

One of the most important aspects of the web hosting business is customer/technical support. In fact, it’s one of the main considerations many customers have when choosing their hosts. But with increasing customer demand, most of the web hosting companies, especially small to mid-sized ones, actually have the resources to provide quality support, much less offer it 24/7? One solution to this is of course, outsourcing.

Outsourced web hosting support is support for web hosts' clients provided by an outside company or to other countries. Companies providing outsourced technical support for web hosts offer support via helpdesk/email , phone and/or chat . The outsourced support may be part-time with the web hosting provider providing support in-house the rest of the time, or the web host might outsource full-time support with the outside company providing all of the technical support.

Advantages of outsourcing web hosting support
Disadvantages of outsourcing web hosting support
Factors to consider when choosing an outsourced web hosting support