Live Chat Software Features - Visitor Chat Archive

Mioot live chat software will automatically save all the chat transcripts, both operator-visitor and operator-operator chats.

Apart from this, operators can save any chat transcripts on their own computers in any desired location. The “save” icon on top of the chat panel can be used to save the chat transcripts. Operators can view these transcripts even when there is no internet to review their performance and self-analyze their skills. This will help in improving the chat handling skills.