Here, The basic Properties of the application can be set by the operator and is operator specific.
Profile
The operator login and status privileges can be set here. The login details can be changed here too. But, it has to be a valid (already existing) one. This is useful to switch user on the next login.

Format
This is to set the font style and chat privileges and this setup is Operator specific.

Sounds.
Operators can modify the sound alerts for various situations here and they can use their own sound files too. They can upload any sound file by clicking the browse button. The speaker icon will play the sound.

Live chat integration
The auto generated integration codes (both watch dog code and image code) can be found here. These are customer specific


