Live Support, Online Live Support Software for customer services
Live support also called as live support software is a group of web service that includes of operator console, live chat server and chat software that allows businesses to communicate or chat, in real time with visitors to their Web site. Live support software or live chat software application are commonly used to provide instant customer support and information to clients and customers. Along with live chat service live support software providers offer visitor tracking, pro active chat, pre chat survey , post chat survey and offline message service as add-on service.
Benefits of live support
The traditional way of providing customer service using Telephones of emails has gotten a facelift. With the help of live support systems, business owners can now give their customers the option of getting the level of customer service that they deserve: through live support chat.
Know your web sites visitors in real time, Help the web site visitor at their point of need , Rapidly Resolve pre sales inquiries, avoid checkout hurdles , Increase your operator efficiency and Productivity ,Increase your sales volume and Decrease your operating costs
Most of the live chat systems offer a multi-tasking capability. So if you have two operators who respond to chat sessions and each one can handle three sessions more at a time – that will result to a 60% savings in your operational costs and time.
Importance of mioot live support for your business
Live support software can be utilized with great efficiency literally by any business, for pre sales information , customer support and order tracking and online employee communication. Live support software are widely used in the following business or industry Web hosting , website design , Travels , eCommerce, Banks, Insurence, Federal agencies and more for their pre sales and customer support. For more details check this url live support solution for online business.
How live support software improves Customer's Confidence and Trust
No matter what product or service you sell on the internet online, your customers are always at the helm of priorities. Increase the sales volume by cross selling and up selling. This will become easier when the customers are satisfied during the purchase period. The website visitors may have queries before making a purchase like, ongoing promotional offers, available discounts. Or they may be looking for a sort of expert advice in choosing brands. All these can be handled easily by live person who monitors visitor activites using mioot live support software. Your customers will have more confidence and trust in your products and services as compared to those of your other competitors.
Why mioot live support software
- Customer frendly user interface
- Easy to integrate with your existing website either PHP sites of asp pages
- No minimum contract or setup fees or hidden fee
- Fully custamizable chat window
- Multiple languages chat and multiple language customization
- True 24/7 live support chat and email support for customer support
- Hosted service for instant start-up and hassle free operation
- Continuous developments and enhancements, free of cost application updates
- Limited live chat software websites per server to avoid overloading / stalling.
- customized solutions on request.
- Hosted on high end servers, maintained by a world class data center which records 99.9% uptime makes miOOt live chat software is more reliable than other live chat service providers.
Not clear with features and benefits of miOOt live suppot software? Signup for full featured Free online chat software for business websites before you purchase. If you are having trouble in integrating live chat on your website please contact our live support team 24X7 for live help online. "