Feature rich live chat help customer support service software!
Build on years of Expertise miOOt live chat software offers the industry's most complete set of features at an affordable price at US$ 8/ month.
General Features
Visitor Tracking
Real time visitor tracking Detailed visitor geographical statistics Visitor's local time Privileged visitor settings Visitor notes and contact details Visitor history Show available time Auto invite for chat Search engine integration Visitor filtering Offline messages
Chatting
Proactive chat Choose operator Operator photo to visitor Chat Queue/ request based Secured live chat Holding messages in different time interval Accept chat request based on seniority Chat Forward Multi operator chat conference Operator/visitor chats save option Email chat transcripts Party is typing indication Push URL Push Image Canned Messages Spell Check Time Stamp with show/hide option Auto save chat transcription
Operator - Operator Chat
Internal Operator chat Offline messages Multi operator conference Operator chat archive
Reports
eReports Detailed visitor reports with browsing habit. Referral statistics Web page statistics with exit page Geographical statistics Pre - chat information Chat transcripts Operator reports Un-answered chat request Post chat survey Offline messages
Ticket System
Advanced trouble ticket system Inbuilt with the operator console Convert chat as Trouble Ticket Integrate ticket system with your website eTickets SPAM verification with challenge response system option Custom email templates for tickets Track / update the issues online.
Not clear with features and benefits of miOOt live chat software ? signup and try our full featured live chat software for websites at free of cost.
