miOOt
Operator Reports :
Administrator can view the performance report of any operators includes .
The default page will list all the operators list with the following details number of chat session , total Online time , chat initiated and chat handled . Administrator can view the previous reports by using date search .
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| # | Date | Operator | No. of session | Online time | Chat initiated | Chat handled | |||||
| 1. | Jan 22 2005 | Narayanan T | 7 | 3:31 | 1 | 1 | |||||
| 2. | Jan 22 2005 | ashok ashok | 2 | 0:46 | 0 | 0 | |||||
| 3. | Jan 22 2005 | S S | 5 | 1:10 | 1 | 1 | |||||
| 4. | Jan 22 2005 | Kalai Mani | 5 | 0:41 | 0 | 0 | |||||
| 5. | Jan 22 2005 | Sundar R | 26 | 25:6 | 17 | 17 | |||||
For detailed session report and chat message click the date associated with any particular operator.
| Session | Login Time | Logout Time | Session Time | Chat Initiated | Chat Handled | Chat messages |
| 1 | 11:44:23 | 12:30:44 | 0:46 | 0 | 0 | -- |
| 2 | 02:34:54 | 5:34:54 | 3.00 | 3 | 6 | [view] |
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