Chat Window Customization:
 

The style and appearance of the chat window can be modified in order to match your web design .

Model Chat Window

The following can be change :

Title : Choose the title of chat window like your company.

Logo :
Your company's logo can be incorporated in the provided space. Upload your company's logo and it will automatically be incorporated in the chat window. To maintain a uniform layout,make sure that the logo image has the following specifications

logo size: 123 x 345
file types: JPG

Operator Photo : The photo of the operator will be shown in the chat window as soon as the operator authorize any chat request .

Font color setting :
The text colors appearing inside the chat area can be altered for the following as follows.

Operator Name
Visitor Name
Operator chat Text
Operator chat Text
Information/ Alert


System Generated messages :Specify the default message need to shown to the customer on various events .


On accept of chat by a operator
On chat decline
On chat Forward to another operator

 

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